Shipping & Returns
Fast, eco-friendly delivery with hassle-free returns
Shipping Options
We offer multiple shipping options to meet your needs:
- Standard Shipping: 5-7 business days - Free on orders over $50
- Express Shipping: 2-3 business days - $15
- Overnight Shipping: 1 business day - $30
All shipments are carbon-neutral, and we plant a tree with every order!
Delivery Areas
We currently ship to all 50 US states, Canada, and select international locations. International shipping times vary by destination (typically 7-14 business days). Customs fees may apply for international orders.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package in real-time through our website or the carrier's tracking portal. Orders are typically processed within 1-2 business days.
Returns Policy
We want you to love your purchase! If you're not completely satisfied, we offer:
- 30-Day Returns: Return most items within 30 days of delivery
- Free Return Shipping: We provide prepaid return labels for US orders
- Full Refund: Receive a full refund once we receive your return
- Easy Process: Initiate returns through your account or contact support
Items must be in original condition with all packaging and accessories included.
Refund Timeline
Refunds are processed within 5-7 business days of receiving your return. The refund will be credited to your original payment method. Please allow an additional 3-5 business days for the credit to appear in your account.
Exchanges
Need a different size or color? We're happy to help! Contact our support team to arrange an exchange. We'll ship your replacement item as soon as we receive your return, and we'll cover the shipping costs.